Shipping policy
Shipping Fee (Charges Other Than Product Price)
Shipping is, in principle, free worldwide.
As a general rule, our store ships orders via DDP (Delivered Duty Paid). We bear customs duties, import taxes (VAT/GST, etc.), customs clearance fees, and other public charges and costs associated with import that arise in the destination country/region.
However, additional costs such as storage fees, return shipping fees, etc., incurred due to the purchaser’s failure to complete necessary procedures in the destination country/region (e.g., providing identity verification information or information required for customs clearance) may be borne by the purchaser.
Shipping / Delivery
Orders for which inventory has been confirmed will be shipped within 1 to 3 business days as a guideline, unless there are special circumstances.
The shipping carrier will be selected by the Company depending on the destination and shipping method.
Delivery may be delayed due to weather, international transportation conditions, customs procedures, etc.